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Policy

Privacy Policy

Effective Date: July 1, 2026 · Last Updated: July 15, 2026

At Coordination Zero OS Membership, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or become a member of the Coordination Zero OS Membership.

By using our website or subscribing to the Coordination Zero OS Membership, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Coordination Zero OS Membership, we may collect the following information.

Information You Provide

This may include:

  • Your name
  • Email address
  • Billing information, processed securely by our payment providers; we do not store your payment card information
  • Information you voluntarily provide through emails, contact forms, surveys, or member discussions

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited
  • Referring websites
  • Date and time of your visit
  • General website usage information

This information helps us improve the website, understand how visitors use our content, and maintain the security and performance of our services.

2. How We Use Your Information

We use your information to:

  • Provide access to the Coordination Zero OS Membership.
  • Process subscriptions and payments.
  • Deliver newsletters and member communications.
  • Respond to customer support requests.
  • Improve our content, products, and services.
  • Maintain the security and integrity of our website.
  • Comply with legal obligations.

3. Email Communications

By subscribing to the Coordination Zero OS Membership or joining our email list, you agree to receive emails related to your membership, new content, product updates, and other communications from Coordination Zero OS Membership.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. Transactional emails related to your membership or account may still be sent when necessary.

4. Payments

Membership subscriptions are processed through Substack and its payment providers.

Coordination Zero OS Membership does not receive or store your complete payment card information. Payment information is handled according to the privacy and security policies of the applicable payment processor.

5. Cookies and Website Technologies

Coordination Zero OS Membership and our service providers may use cookies and similar technologies to:

  • Maintain website functionality and security.
  • Remember user preferences where applicable.
  • Improve website performance and reliability.
  • Understand how visitors interact with our website and member content.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of the website.

6. Third-Party Services

To operate the Coordination Zero OS Membership, we rely on trusted third-party service providers. Depending on how you interact with our website or membership, your information may be processed by one or more of the following services:

  • Substack – Membership management, subscriber accounts, newsletter delivery, and payment processing.
  • Cloudflare – Website security, DNS services, content delivery, and performance optimization.
  • Netlify – Website hosting and deployment.
  • Supabase – Database services, authentication, and backend infrastructure.

Each of these providers maintains its own privacy policy and security practices governing the information they process. We encourage you to review their respective privacy policies if you have questions about how your information is handled.

7. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary to:

  • Operate the Coordination Zero OS Membership.
  • Process payments.
  • Provide customer support.
  • Comply with legal obligations.
  • Protect our legal rights.
  • Investigate fraud, abuse, or unauthorized use of our services.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect the information we collect.

However, no method of transmitting information over the Internet or storing electronic data is completely secure. Accordingly, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.
  • Maintain your membership.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information, subject to applicable legal requirements.
  • Withdraw consent where applicable.
  • Request information about how your personal information is used.

To exercise these rights, please contact us using the information below.

11. Children's Privacy

The Coordination Zero OS Membership is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

12. External Links

Our website and member content may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page with a revised Last Updated date. Continued use of the Coordination Zero OS Membership after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Audra Carpenter
Coordination Zero OS Membership

Email: support@contenthubos.com